Quote from: umbrel on May 18, 2017, 11:56:25 PM

Quote from: T-Max on May 17, 2017, 08:23:22 PM

Hello, i top up and still not receveid recharge in this time..,, what wrong??

id of order: 2a844968-2275-5dd5-9bcc-e424c010494c

this is payment i made : https://blockchain.info/tx/7369a6b9b8f45f843da9377da14c293d0e0f6e85d7c6b1a667000d6c96598c27

Hi,
Better to address these questions to support@piiko.co
There is nothing wrong, but your transaction is still unconfirmed in the blockchain, which means we didn't receive your money.
Wait for it to be confirmed and your recharge will get processed. We know that has been a problem lately with bitcoin network running at full capacity.
We're working on alternative payment methods.

P.S. never share your order id on the forum, your personal information, which can be found on order page is enough to request refund / cancel your transaction if it hasn't gone through yet.

You have to work on shapeshift for using altcoins on your service. It is a better option for any service want to adopt altcoins.