Quote from: Benson Samuel on May 22, 2017, 01:53:31 AM

Quote from: shivamchawla on May 21, 2017, 06:07:37 PM

Quote from: Benson Samuel on May 21, 2017, 12:31:37 PM

Our user load seems to double every week.
No matter what we do to compensate for the load, it just keeps going up.

Our best option at this stage is to reboot what we have done and do a rewrite to ensure much bigger loads.
Looking for a more experienced team to clean up UI bugs, etc as well.

None are quick fixes at all.
We have done some more updates to limit data flow from API, etc. Hopefully, we can see some results this week, but am confident that user load will grow to fill the limits we have changed.

We have been held up with withdraws and deposits for fiat as well thanks to these rising numbers.

I need time to fix these tech issues as we never expected such a big bump up in users across such a short time.

Rest assured, we will be better than before in no time.

In which section are you experiencing high load issues? Wallet side or website side?
In what language is your website? If it is in PHP, I can help.

Website mainly.
Coinsecure is written in Scala, so PHP wont help much here.
We know how to scale this up, not enough hands though.

Do you not have any development server where you can do your website development and then port it to your production server. I have been trying to complete a trade from yesterday night and everytime I get "we are updating" what does take so much time to just update.
Do you mind sharing some kind of data of simulateous users on your website which is causing so much issue.
Also your app also does not work when website is down .It keeps trying to fetch order book and then fails.