Re: Bitworks 8 GPU 4U rack mount mining rig

I have done business with Brian for years. He makes a great product, but can be slow to respond at times.

Speaking from experience, he is most definitely not a scammer. My hunch is that he has MUCH more demand than he can handle at the moment, and therefor communications suffers.

Yes yochdog, I think the same, I have not tried them yet, but seems that Brian sells great miners. Especially since they are plug and play.

The only problem is the time it takes to get miners.

Quote from: fullzero on May 24, 2017, 04:30:53 PM

Where you given a timeframe when you purchased the miners? Or was there a purchase agreement of any kind, terms and conditions?

Well, when I made the payment I asked how long it took for shipping, and just did not answer me.

Maybe it was my mistake not exactly set the terms of shipment.
But it is not a question of nuclear engineering, it is a simple gpu miner (And I only bought two units).

Anyway, if I have news, and when I get the miners I'll write it here.

Personally I don't think companies should be selling pre-order miners at all; it is easy to only sell items you have in hand already.

So long as people are willing to continue to pre-order miners; this will probably continue.

Thanks for making members aware of the pre-order situation here pvanni.

So far the only situation I see here is an opportunity for better communication. Based upon OP it sounds like he's just running behind on fulfilling orders.

In regards to pre-ordering, it happens every day when you order a pizza, a car, or anything else that requires custom assembly. You pay in advance and wait for it to be assembled/delivered based upon an expected "reasonable" timeframe. When that timeframe isn't met and no communication is made, there is clearly a communication opportunity but it doesn't immediately indicate a situation of a scam or otherwise.

Many small businesses can't create/build, inventory, and store every product they make waiting around for someone out there to buy it.

As a small business owner myself, I can tell you its a struggle dealing with every little detail. I spend more time dealing with the "crap to run the business" than I do actually "doing business" which sometimes leads to my response times not being as optimal as I would intend or like them to be.

I never said this was a scam; clearly if pvanni was never given a time frame, purchase agreement of any kind, or terms and conditions: the miners cannot ever be considered late on delivery.

Not providing clearly defined expectations for customers is one problem. Communication as you have said; is also lacking here.

In regards to justifying pre-orders for miners; We aren't talking about a pizza that will: go bad. These are miners; if anything they would only benefit the company: to have (mining) while waiting to be sold. Only a fool would want a miner that hasn't been burned in anyway.

It would be one thing if the company was receiving more orders than it could fulfill, and told customers they have a backlog and cannot guarantee a delivery time; that is not what happened here.

At a minimum, a company should be telling customers when they do not have items in hand. To propose otherwise is absurd.