Quote from: RhinoMines on June 02, 2017, 08:04:47 AM

Quote from: BetBTC on June 01, 2017, 08:56:15 PM

Quote from: RhinoMines on June 01, 2017, 08:49:34 PM

Quote from: BetBTC on May 30, 2017, 06:01:31 PM

Quote from: Wejayh on May 30, 2017, 05:48:28 PM

I made withdraw request of amount 0.01000250 btc from betbtc.co on 05.29.17 still I didn't recived
No transaction in blockchain found my wallet address 3PR5S4xAa2SimN3vFaJsoGf8CN5CS5sbtj

I had mailed to betbtc.co but no reply from them
were my money gone?

Hello,

As we told you yesterday your transaction was already sent - the txid is: https://tradeblock.com/bitcoin/tx/cdc7bc2f97bcf9ff29b437a471edad29e2c7ee97f15a9d6b7b1fd659c658fc7d to the address 3PR5S4xAa2SimN3vFaJsoGf8CN5CS5sbtj

Although we sent a reasonable fee (0.00657334 BTC), it was not yet broadcasted to the network because the bitcoin network is very busy at the moment.

We appreciate your patience while the transaction remains pending.

Best regards,
BetBTC

Unfortunately Betbtc dose not seem to understand the difference between BTC and mBTC

Betbtc dose not accept that a BTC0.00657 fee would not result in a stuck transaction, and dose not on any other site.

They have obviously paid a mBTC0.00657 fee, and refuse to take responsiblity for false statements.

I have been waiting for 3 weeks now

They can try to rectify it, and I have offered to pay the BTC0.0005 fee that for some reason never gets stuck with any other transaction I am involved in, even in the current btc mayhem

You and I will probably never see our money, its technicaly still in their wallets, and they will carry on falsely advertising fees they dont pay

Fortunately we do know the difference between btc and mbtc.

Bitcoin network is currently very busy, we appreciate your patience until this situation is not resolved.

By the way, your transaction is pending for 3 days.. not 3 weeks

Regards

Go back a page or two

But if you can show me the same details for my transaction, fair enough

I am going on your statement that a 100 satoshi fee was paid

Sorry to hear your problem buddy, obviously waiting too long for our own money is disgusting. BetBTC only give less than 90sat/byte for the fee which is so low with the current bitcoin network condition.
Indeed they set the fee more than 1.5mbtc but the transaction size is too high as well. I'm not really sure how their system calculate the transaction fee. Is it automatic or manual?