Quote from: slush on April 23, 2013, 11:19:03 PM

That's no surprise that OVH didn't respond to this ticket for hours, but at 11pm UTC I realized that there's another succesful password reset at OVH. This is complete mystery to me, because I'm aboslutely sure that nobody else had access to my mailbox and the email with reset link has been untouched (unread, not deleted). I'd say that attacker won't bother by changing status of the email to "unread", but he'd delete the email instead.

This time I realized that the attacker resetted the machine with the wallet to rescue mode, which means that I lost the control to this machine. I was still succesful by logging into the database and I took the snapshot of database and transferred it to safe location. Few seconds since the migration finished, attackers restarted all remaining machines to rescue mode.

So far it looks like yet another inside job, like Linode two years ago. Or attackers found some shortcut how to gain access to Manager without confirming the request from the email. I don't know what's worse option. I'll investigate this issue in detail later and I hope OVH won't close eyes to this.

Did OVH already told you something? I'm interested in knowing what they have to say about this issue.