Re: Official Newbie BitInstant Support Thread (Active Customer Support)
So incredibly frustrated. Your customer service is just so slow. When will I get my freaking money?
OrderID: e38be662-1e37-4d1a-b7b1-1db98ba059f1
20 days later and still no money.
OrderID: e38be662-1e37-4d1a-b7b1-1db98ba059f1
20 days later and still no money.
I am showing your order as processed. Care to provide me with more info so I understand what type of issue you are having and in turn I can look it up? Thanks.
Its so frustrating. You will respond once asking for information and then not follow back up with resolution and I have to message you again. You'll ask for more info and the cycle continues.
My money never deposited and the coupon which wasn't ever supposed to work didn't work either.
It's very helpful to reference your order info rather then just saying things like, "where's my money?" General complaints and checking in is not helpful when it does not provide any info that I can work from.
I'm hoping to personally work on your issue today. I'm very sorry for the delay and thanks for your patience.
I just hope this gets solved. At this point i've resigned myself to not getting the money.
