Quote from: wizziweb on June 07, 2017, 06:33:06 AM

I have been using Coinpayments.net for a while to store my coins and didn't think much of the company's reputation because I did not store a lot of coins then at the time. Recently, I started trading huge volumes of crypto currencies and I chose them as one of my wallets because they offered the option to store a variety of altcoins. BUT THIS IS THE BIGGEST MISTAKE OF MY TRADING LIFE. I have 37,000 plus Ripple in my wallet. Everything was fine until i tired to withdraw my balance. Coinpayments.net has my withdrawal PENDING for almost 2 days and are not responding to support tickets.

https://image.prntscr.com/image/6bd4f124f0234d56b552995baed1ec35.png

https://image.prntscr.com/image/63d2203c3ae04adcb5486ba1dc499043.png

I thought they were supposed to be a wallet company where you store your money and if you needed to transfer it, the money will be available to transfer immediately. But it now appears this is not what they do. For some reason customer balance is not available all the time. Probably being used to trade by moving it from one altcoin to another. This means it's possible for this company to loose all their money. At the moment, I don't think Coinpayments have that much XRP in reserve hence the pending withdrawal. I hope i am wrong and that there is another explanation for this. Is any other person experiencing this issue as of 7th June 2017?

I see this is an old post but has it worked for you since then?? I am having trouble sending my xrp into my ripple wallet from coinpayments as well. It automatically cancels the transaction.