Quote from: ONM on June 11, 2017, 01:08:16 AM

Quote from: staxxd on June 10, 2017, 10:21:54 PM

Quote from: ONM on June 10, 2017, 12:52:29 AM

Here's a report on my experience with the Bit-Exo spin variant today.

Cliffs: Big fail

I had some free time so I wanted to check it out as I enjoy spin n gos and particularly like the provably fair aspect of the B-E set up. I registered for a handful of spins and the smallest one eventually filled after ~30 minutes. Come to find out that the two other participants were a mod and an admin. After we got three people in...nothing happened. They contacted someone that they knew who I guess is another admin and informed him of the issue. I'm not really sure as that person wasn't in the public chat box. After ~15 min the funds were refunded and the person who I assume they were speaking to (An admin named "J_Roc"...they kept calling the person "J" so seems like the same guy) told us that the problem was fixed and we should try a 100 bit spin to make sure it was working. Seeing both other people enter, I figured what the hell since I was trying to get larger games going and wanted to make sure they would spawn.

Nope.

Again the game didn't spin or populate. It's been nearly an hour and a half since that happened and there's been no refund or contact. I asked after coming back if there was an eta and was told that "J is at ikea, not sure when he'll be home". Lovely. Obviously the quarter is only relevant because after seeing the condition of the poker room I'm trying to withdraw and there's a 600 bit fee. So I guess you guys can keep that. It's a shame because the poker room has potential but between the zero people playing real money games and the spin not working when we actually get 3 people who want to spend money, I don't really see myself giving this another shot.

Sorry you had a bad experience. The issues have been fixed and you were sent double your original buy-in, usually slot
& go is a fun & smooth running game but occasionally there are glitches. The admin made some changes today that should prevent the server from getting bogged down and hopefully this will no longer be any issue. I really hope you will give it another try.

I appreciate the sentiment, but I neither asked for nor am I interested in a handout. As I mentioned, I was looking for a prompt refund of the money from the failed spin because I was cashing out and with a 600 bit processing fee, 100 (or, now, 200) bits sitting in my account is worse than useless. And since nobody could give me an answer aside from telling me that some guy may or may not be at Ikea, I figured a quarter wasn't worth the mental energy anymore. So you guys can go ahead and take that back.

As far as giving it another try...why lie, I really doubt that's going to happen. The poker room is so dead and any games that do run seem to be populated by employees of the site, and are quite small. That's kind of a bad look and doesn't really hold any interest to me. It's a good idea, and I'm sure everyone working at Bit-Exo is very intelligent and nice but the poker room seems to have missed the mark.

Sorry you feel that way, good luck to you!