so. recently poloniex froze my account because i linked someone to localbitcoins.com in the troll box.
i was frozen for 13 days before support got back to me. once my account was unfrozen i sent an etc deposit which never showed up and my btc withdraw has been waiting approval for 6 days.
so as you can imagine i was pretty pissed. i submitted a support ticket and had no reply so after a bit of digging about i found this e.mail tristan@poloniex.com  i sent an e.mail directly to that and about 10 mins later i get signed out of poloniex. i go to sign back in again and get
 
 Error 1015 Ray ID: 36dee9357844139b • 2017-06-12 18:35:37 UTC
You are being rate limited
What happened?
The owner of this website (poloniex.com) has banned you temporarily from accessing this website.

all i want to do is withdraw my funds and leave the exchange for good as support has been well... near none existent recently and i do not feel safe in the current state of support backlog.