A friend has kept a substantial amount of money in a hosted mobile wallet by freewallet.org, and is now unable to access it. He has sent an outgoing transaction which has been deducted from his account but does not appear on the blockchain.
The money has been stuck for a day, and he has tried contacting their support on multiple channels to no avail.
Is Freewallet legit? Is anyone in touch with its owners? Did other people encounter similar problems?
Are they simply experiencing overload as do all Bitcoin services currently? Or have they performed an exit scam?
Sorry, man.
I've been sceptical of this wallet because in this day and age when there are so many wallets where you control your own funds there is no reason to give your money to someone else to hold for you.
And freewallet is void of any founders and legit contact information or business registration.
Let us know how it turns out.