Quote from: SyGambler on June 13, 2017, 10:32:15 AM

Quote from: jorneyflair on June 13, 2017, 09:54:39 AM

Quote from: SyGambler on June 12, 2017, 01:22:08 PM

Quote from: U2 on June 12, 2017, 01:33:21 AM

Quote from: SyGambler on June 11, 2017, 04:04:17 PM

it's been a month since I requested the withdrawal , their shitty support haven't responded yet probably they are just ignoring me
at this point I think that Poloniex won't pay me also there is no way for me to contact them or get in touch

beware guys !!

Can you still see your balance? Are the funds still there or have they been moved? I mean I understand if they can't let you trade anymore but how can they just steal your money? You can't be the only one this has happened to! I'm getting everything out of poloniex now. It's time to start looking into decentralized exchanges. I think there are a few being worked on right now. Hopefully this is a thing of the past. So sorry for your huge loss.

previously I was able to log in normally and see my balances , but I couldn't exchange , lend , deposit or withdraw ...etc
now I'm not even able to access poloniex , it's showing that my IP is blocked and that I have to contact support ( same circle Grin

)
so I don't know exactly what's going on , all I know is that poloniex is playing dirty games with me

So they blocked your IP as well? this is absolutely absurd man. They probably don't want you to have proof that you had balance on the site but you took screenshots beforehand which is good. Unfortunately i don't think that contacting support would help, because as you all know poloniex support is probably worse than Yobit right now. I really wonder sometimes whether the moderators that were supposed to turn into extra support crew just all died all of a sudden or something.

Quote from: SyGambler on June 13, 2017, 09:31:54 AM

Quote from: PROHAN on June 12, 2017, 10:54:25 PM

are you use margin trading?check net value and must be 0 zero borrow value

nope , at the time they froze my account I had zero active trades on margin and zero active loans so there is no reason for them to not pay me

Quote from: TryNinja on June 12, 2017, 11:18:40 PM

Care to share with us how much are you trying to withdraw? I've seen big whales taking their money from Poloniex without any issues, and I myself always withdraw low amounts of BTC close to ~$30 (not worth the scam).

So I don't know how much you could be trying to take from the exchange for them not allow you to do so. I know their support sucks but why would they damage their reputation for such low amount of money when they are making tons of cash daily from the trades alone?

I said previously that it's over 3000 USD , can't give accurate numbers or more details cause it would be easier for someone else to claim my funds
yeah I know that my money isn't that much comparing it with other big traders , but as I said it's been a month and they aren't saying a word about it
most likely because I'm Syrian and can't take any legal actions against an American site

3000 USD is a big amount, and you don't deserve to get scammed.

Even though you can't take legal action you can try to help with the lawsuit against them by submitting your proof(which you have plenty of screenshots) at suepoloniex.today. I know you've probably been approached with the site, but i don't think you've visited them yet. It's worth a try, it's free, even if it doesn't pay off it doesn't hurt.

yeah I have screenshots for all of the support conversation , cause I'm afraid that they may block me from even opening the support section Grin

is suepoloniex trusted ?? I mean what can they do for me and should I submit every proof ??
if I send them the sensitive info they may be able to get the money for them right ??

what's killing me is that all I'm asking for is my money !! I'm not asking them to pay me a loss that they caused with their margin system I'm only asking them for my money !!
so there is no thing to investigate , all they have to do is to send me my money !!

Well lately poloniex made a lot of issues,
And some of them have a margin issue,withdrawal and also frozen account.
I doubt they will send it,the reason they removed trollbox because of this (maybe !?)
To prevent people from complaining and preventing other people to trade(deposit obviously) in their site.
I hope they won't be like a mtgox and crypts,

For you,all you need to do is keep trying everyday.But you must be ready for the worst case that will happen.
And lastly do not deposit your coin or money until this problem solved