Quote from: Mrbates on June 14, 2017, 12:05:04 AM

Quote from: knight3136 on June 13, 2017, 11:05:46 PM

I have my doubts about this. If this company has been around for a while then they must know that the first thing to have a great business is having great customer service. Someone here has requested a refund and it has been two weeks and he or she still have received it.

The second issue I have they don't accept debit or credit card as payment for the WTT or the buying the miners. Even thought they state you can pay in USD it has to be wire transfer. Just like coins once you send it it can't be taken back. I think you have 10- 30 minutes after sending a wire transfer to have the bank cancel it. And if you send your BTC or any other coin to them there will be nothing you will be able to do. With wire transfer you are responsible for making sure the money you are sending is to someone you trust or really want to send it to. What if you put 20k or 30 k into this business and something happens which causes you to take your money out or want to cancel for some other reason you probably wouldn't be able to do it.

I contacted them and they told me the reason they don't accept debit or credit card due to security reasons? do the mean that customers can file a complaint with their bank and request a refund and there is basically nothing they can do if the bank takes the money out of their account and give it back to the client, try doing that with wire transfer or coins.

Newbie.

Read up that person got their refund today.

Also credit/debit cards can be backcharged or fraudulently used and it is a security concern, because if its stolen it can be weeks later before a chargeback occurs.

@cryptonomos,
Hitbtc does futures trading, they most likely bought some wtt in the ico and are offering token iou's for when the ico is complete.
The coins they currently have trading are nothing as of yet, but eventually do become real (as far as I've heard). Its so they can profit off of the trading fee's early on. Also WTT is doing well there (almost double current ico price) speaks well for WTT or poorly for btc lol

What being new to the site has to do with giving my opinion on something that everyone should look into before sending their money to a company that may end up causing them money at the end. They got their money after posting what was going on. 10 days is a long time. During that time they could have used the money invest it and make some profit out of it.

If the credit card has been reported stolen the transaction wont go through. Chargeback is something that every business must deal with every second. Do you actually think that Apple, Samsung and etc make less money because their customers are doing fraudulent transactions or because most of them are honest.

So let say you invest 10k in miners by sending coins to them and then you find out is all a scam, what government agency are you going to run to, to get you coins back? If you do a wire transfer you have no way of getting the money back even after explaining it to the bank. They have all the hands when it comes to making the transactions and you have none.