Quote from: levy42088 on April 26, 2013, 09:16:11 PM

Quote from: URSAY on April 26, 2013, 08:49:16 PM

Quote from: levy42088 on April 26, 2013, 08:36:26 PM

Quote from: levy42088 on April 26, 2013, 05:34:18 PM

my email is krazyme@tormail.org
I said i can't access my mailbox right now so any further emails please send to levy42088@gmail.com

Also I dont have the confirmation email... so I can't give you the order or event ID. I don't know what happened but something attacked the tormail site and threw it out of wack..

Any word about my issue ursay?

Unfortunately we are having some issues with the old customer support software so it is difficult for me to look up issues by email. The good news is that we should be migrated completely to a much better solution sometime next week. For now, can you provide me with an order ID #? Thanks.

ursay i really cant.. once i can i will but tormail which is my email provider is down and that is where my confirmation email is ughh

Currently I am unable to look up your order without any info like an order ID #, quote ID #, event ID #, or zipzap acct. #. If you are unable to get this information then we will possibly will be able to find your issue this weekend or early next week. Thanks.