Quote from: Hhampuz on June 15, 2017, 11:12:46 AM

Quote from: H.Thai on June 15, 2017, 11:09:42 AM

Hello, I have transfered some ETH from my ETH wallet to my poloniex on the 9th May.

The deposit is confirmed on Poloniex but the ETH haven't been credited to my account.

I totally forgot about doing that transfer and just remembered today while logging into my ETH wallet. I have opened a ticket today but the support is usually very slow at answering.

Is there any chance the ETH get credited after such a long time?

Does anyone know a person working for poloniex support please?

Hopefully I can get some help here ...

Regards,

If you made the transaction on the 9th of may (!?) it should of definitely confirmed by now.

Where did you send it from? What kind of wallet? Do you have the txid available? Did you send it to the correct address from Poloniex?

I doubt it's an error on Poloniex side, not like they are watching for inactive accounts and silently stealing funds. But you never know.

I also doubt you'll find anyone that knows the support people and can somehow push you ahead in line.

I sent it from the ETH wallet downloaded and installed on my computer. I do have the tx ID and sent it to the correct adress on poloniex, it appears into etherscan.io
This isn't the first time it happens to me but last time I was able to contact a support member through the trollbox, now it's not possible anymore