Quote from: FireBlazzer on April 27, 2013, 04:43:45 PM

Quote from: URSAY on April 27, 2013, 04:26:16 PM

Quote from: FireBlazzer on April 27, 2013, 01:33:22 PM

i have not recieved any response from level 2 customer suport nor from charlie ceo.

im still awating the 0.6 bitcoins i am owed.. + fee waiver and some added compensation for my losses and 11 days worth of my time.

i will not allow my self to be robed or ripped off.

i will not go away untill i have recieved my refund.

i know you said only charle can help me now.. but he has not responsed.. and i feel it is accepetble to post here about my problem... perhaps you intended on attempting to hide me in a corner and ignnore me? and hope i go away?,... if so i assure you it wont work.

here is my order informatiion

my email: amazing0@att.net

my bitcoin address: 1LegDJSSFSMZcYbFvuabLcTB1s8yC5A8pe

quote ID: 38d38cad-8c20-496f-b7a3-b103bbcd120

Event ID: d2d9e99b-ea32-442b-9ce6-e18f4c9ea603

zipzap Account Number: 177574217

I had reached out about your issue asking if a particular amount would be suitable for a refund and I'm not sure I ever heard back from you. My log shows no response. However, I could be wrong. Kindly respond to my inquiry. I will send it again. Thanks.

i dont believe i recieved any messege... i will check to see if if the send goes through

I could easily give you what I believe you are owed for your order and escalate direct to the refund queue. However, because you would like to contest a delay of one of our third party transmitters I will need to escalate your issue to another cs rep. Thanks for your patience and understanding.