Hi BGF,
I am already waiting 13 DAYS (since June 8th) and my BTC is still not showing up in my BTC account. What the hell is happening? I already sent 2 mails to your support and raised a ticket. The only feedback I got was your standard response asking my BGF username and transaction hash.
Is this still serious business???
support ticket: 3496
Thanks in advance for a correct and rapid handling of my request
Dear @ cryptofox,
Our apologies for all the inconvenience caused. We have processed your order, this is just to let you know that your order for BTC deposit didn't get credited automatically as order amount was 0.81823385 BTC but you actually paid only 0.8169 BTC which made your transaction short paid.
Thanks & Regards,
Team BGF