Quote from: exapted on June 22, 2017, 01:44:04 PM

UPDATE:

#252855 - 2017-06-22 13:06 GMT - Failed ETH withdrawal of 6.7 ETH - "Being Processed since 23 hours 57 minutes" - I got a reply.

Quote

I am sorry to inform you but, the ETH network is under heavy stress at the moment and some withdrawals are not being broadcast correctly.

Rest assured we will rebroadcast your withdrawal as soon as possible, thank you for your patience and I am sorry for the inconvenience.

So, this means that tickets are not processed in order. Are they selective for the type of ticket to respond? Maybe they ignore certain type of tickets like "Awaiting Approval" on purpose?

My ticket: #252867 Awaiting Approval - 2017-06-20 13:13:07