Quote from: coinsph.Thomas on June 23, 2017, 07:28:43 AM

Quote from: xianbits on June 22, 2017, 11:18:58 PM

Quote from: chickenado on June 22, 2017, 10:08:26 PM

Maaari bang magsuggest na iresolba ang problemang nakita ko sa Application sa phone? Bawat nagloload ako sa phone napakatagal mapunta sa confirmation para magbayad ng load. Antagal magloading para dun at nakakapagtaka may internet naman bakit napakatagal dun sa bandang yun, tipong mababadtrip ka kakahintay bago lumabas yung confirmation na babayadan mo yung load. Sana maresolba niyo ito. Maraming salamat.

That's exactly what I am experiencing every time I buy load. I start to notice it when I updated the app siguro 2 weeks ago, nung nagstart yung 100% rebate promo sa first load. I guess it's because kailangan pang iload yung parang banner ng promo. Hindi ka makakabuy load pag hindi mo pa nakikita yung banner.

Hi chickenado and xianbits,

Very sorry to hear about your experience. May I know if you have already sent us a message or email regarding this? If you could send us a screenshot of the panel where you encounter this, that would be really helpful. You may contact us through the in-app chat or send us an email at help@coins.ph

Hello Thomas,
I didn't bother sending a chat because I am patient enough to wait until it the page loads fully (at least 5 mins maybe). But I hope, it will not be like that anymore. I really guess it's because of the "banner" that needs to be loaded too.