Do you really think I'm scared of your question? No, it's rather that the question is so vague that I don't know what you are asking.....
Yes, absolutely you are. Any company confident in their own status and ability would answer to their customers, AND to the bodies they answer to.
To be absolutely clear what im asking, here it is yet again....
Please publish what licenses Kraken holds, your declared financial partners, and Krakens legal contact details. This should be public knowledge, so no more stalling or bluffing readers here, ok?
As I've said before in this thread, if you want to raise a dispute with a company like ours, the place to start is by reading the terms of service, usually found in the legal section of the website if there isn't a dedicated terms of service section. There you will find instructions on how to initiate the dispute along with the necessary contact information. I'm not going to summarize it for you, because I'm not qualified to do so (not a lawyer) and even if I was you should read through the whole thing carefully for yourself.
I'm still not sure why you are asking for the other information, but unless you are trying to start your own exchange it's probably not relevant. You are asking for pretty specific information about our compliance strategy and these details are private. Why? Because the knowledge required to run a compliant exchange is not easy to come by. It's not easy to determine what licenses you need, what regulations you must adhere to, coming from which regulatory bodies, etc. Further, there is more than one way to do it. For example, ItBit was the first exchange to go the route of creating a trust company, and this way comes with it's own answers about licenses and regulations. We put a huge amount of work, research, and expense into our compliance approach and we are not going to publish the details on demand. Some things we are pretty transparent about, such as the general verification tier requirements that are found on the "Get Verified" page in your account, but not everything.
Regardless of whether it's information that is private or information that we have made public in some way, I'm not going publish any of that information here just because you demand it. My purpose here is to help clients who have support issues or questions about how to use our service, not to cater to arbitrary demands for company information. Again, if you are interested in initiating a dispute with us, asking about licenses and partnerships is not the way to go about it. Instead, start with the terms of service. And if you want any help from me on your tickets, then provide the ticket numbers that you so far have refused to give.