Sorry everyone, for some reason bitcointalk missed to send me the informationmail.

Quote from: TomBr on June 12, 2017, 08:37:56 PM

Hi,

I've purchased bitcoins using bitpanda: order 954977975358773434. (support ticket 38138)
There was some problem with the exact name of my bitpanda account and bankaccount (it also mentions my wife's name).

They asked me for a photo of my ID + bankcard, which I send some days ago.
But still I have not received my bitcoins!

this is not fast and reliable, please look into this.
This isn't good for bitpanda.

kind regards,
Tom Briers

Sorry for the delay. The name was totally different so the additional check was needed. But it has been solved already like you wrote also.

Quote from: Pennycade on June 14, 2017, 10:37:16 PM

@TwinWinNerD,

Few questions from my side:

- As I understand you do not offer an Ethereum wallet, is there a service in EU / AT you would recommend?
- By staying only on Bitpanda the only way to get Ethereum is to first buy Bitcoin and then transfer to Ethereum and back again correct?
- Can you set limit price orders in your platform? In most trading platforms this is a very useful feature.
https://www.sec.gov/fast-answers/answerslimithtm.html

Thanks for your input!

You might have seen the good news. We offer an ethereum wallet on bitpanda now. You can buy and sell ethereum normally on bitpanda.

Limits will happen someday but at the moment trades on bitpanda are instant.

Quote from: kemo6600 on June 17, 2017, 08:42:44 AM

Dear ,

IS there is a possibility to get high level verification when your country is not listed ?

Also why you are getting more amazon vouchers , been trying to buy with no luck.

Amazon vouchers are stocked up pretty fast in the rare case that the stock went too low.

Also, we only provide service for most european countries yet. So verifying further is only possible there.

Quote from: kstanbach on June 18, 2017, 01:24:34 PM

Hello, I deleted my Google 2FA authentication. How do I reset it. Also, your system is not accepting my phone number for verification.

You need a mobile phone number from a country we accept for verifying further. Regarding the 2FA you need to write an email to support@bitpanda.com.

Quote from: Wassupia on June 25, 2017, 09:14:34 PM

Quote

"Minimum deposit is 0.00100 BTC. Deposits below 0.25000 BTC are subject to a fee charge of 0.00080 BTC. Don't send any other cryptocoin to this address"

wat?
So I'm supposed to just entrust 600$ or else there's a ~2$ charge? While for litecoin the requirement is only ~20$...
I don't get the rationale behind this. Maybe they haven't changed this since the recent price increase?

What is the granularity of the amazon.de gift card option? (is it per 5, 20, 100,... or any specific amount?)

We had to adjust the bitcoin deposit fee because transaction on the bitcoin network became very expensive. It's not the same for litecoin.

Like Ahead wrote, you can order any amazon amount you want to get in a voucher.

Quote from: silvaidael on July 12, 2017, 04:30:01 PM

hi,

I've prepaid mastercard USD (provided by payoneer). can I buy bitcoins from BITCOINPANDA?

Please contact the support under support@bitpanda.com.

Quote from: couch on July 13, 2017, 06:17:58 AM

Hi,

How can I buy Dash Coins with a Bitpanda To Go code?
I only get the option to convert the voucher into Bitcoins, Ethereum or Litecoins.

You can not buy Dash through bitpanda to go yet.