Post
Topic
Board Exchanges
Re: Cryptopay Bitcoin Debit card + Giveaway
by
cryptopay_support
on 28/06/2017, 10:23:19 UTC
Cryptopay has updated the card limits according to the 4MLD.
In case of exceeding founds (because of the old limits), other card reseller like Uquid or Advcash simply move the money to the BTC wallet to allow a Withdrawal if an user doesn't like to get verified while Cryptopay "locks" the card founds with the impossibility of do anything if not verified (this is stealing money). Moreover they didn't show any warning in the user account's page of this circumstance in advance.

Cryptopay gives our money back and let us convert the exceeding founds back to the BTC wallet Angry.

I thought I was the only one getting this limitation to 100USD/EURO... now I have small founds there, nothing to worry about but I paid for the Debit card and got rejected and didn't get a refund or any message regarding an eventual refund... this is really bad...

Hello! Please contact our customer support about the debit card order rejection. We always issue refunds in such cases.