Quote from: cryptopay_support on June 28, 2017, 10:23:19 AM

Quote from: RavenVox on June 28, 2017, 04:50:38 AM

Quote from: Bitflaire on June 27, 2017, 07:57:42 AM

Cryptopay has updated the card limits according to the 4MLD.
In case of exceeding founds (because of the old limits), other card reseller like Uquid or Advcash simply move the money to the BTC wallet to allow a Withdrawal if an user doesn't like to get verified while Cryptopay "locks" the card founds with the impossibility of do anything if not verified (this is stealing money). Moreover they didn't show any warning in the user account's page of this circumstance in advance.

Cryptopay gives our money back and let us convert the exceeding founds back to the BTC wallet .

I thought I was the only one getting this limitation to 100USD/EURO... now I have small founds there, nothing to worry about but I paid for the Debit card and got rejected and didn't get a refund or any message regarding an eventual refund... this is really bad...

Hello! Please contact our customer support about the debit card order rejection. We always issue refunds in such cases.

Hello, well I have an Update, I received from you the Visa card today via DHL here in Brazil, and it's the same than the one received from competitors (provided by My choice too) and that's working fine for me. Thing is you rejected my application for this card as I'm originally from Morocco, and then you sent it to me...I wonder what for? Could you please send me via PM a phone number to call? No one is answering me on the Chat support...I want either lifting the 100usd limit or get a refund please. I would appreciate your help.