Quote from: ngzhang on April 02, 2013, 01:40:10 PM

could any one tell me, how to give a non-exist tracking number to our customers?

first, we send the packages to HK-DHL agent.

agent transport them to HK, a few days time.

packages picked up at HK.

after about 1 week, they will give us the tracking number if we ask for.

to most country, 1 week time is enough for a delivery.

if anything goes wrong, like custom issues happened or wrong tel number or something , our agent will call us, give us the tracking number, let us contect with our customer. i think multiple people get my email when they having custom issues or DHL can not find you.

why we use such a screwed work flow?

1, save shipment cost.
2, if we go to DHL directly, they didn't accept this device, there is PSU and FANs in it, which is contraband. only these agent can send them out by doing some bribery work. if we tell them we are not satisfied, they simply ask us to deal with DHL ourself instead.

fuck

I actually found this quote by ngzahng to be pretty disturbing. So they can't ship DHL directly because fans and PSU are considered contraband? They have to "bribe" a local Hk-DHL facility to go around it?

I swear to god I'm about ready to buy a plane ticket to HKG, knock on some doors, and fly home with the thing on my lap.