Quote from: pinoycash on July 03, 2017, 11:06:30 AM

Quote from: JENREM on July 03, 2017, 11:01:41 AM

Quote from: Snub on July 01, 2017, 08:38:45 AM

Quote from: mylabs01 on July 01, 2017, 03:23:17 AM

yun nga problema ko, yung pera ko sa egivecash d lumabas sa atm. dba d na pwede e.lagay ulit yung details pag ganun? kinontak ko na sila pero wala pang reply eh. my nag sabi sakin wag mag withdraw kung walang laman atm. kasi lulutang sa hangin yung pera mo. tas mag iimbistiga pa daw ata ang coins jan. hayss.

dalawa lang yan, una pwede iprocess ni ATM yung withdrawal mo pero unable to dispense cash so kapag ganitong case hindi mo na din pwede iwithdraw sa ibang security bank ATM, ang dapat mo gawin kapag ganito ay ichat ang support ng coins.ph tapos icontact nila yung security bank para sa kaso mo

pangalawa, pwedeng hindi maprocess ni ATM yung withdrawal so pwede mo itry sa ibang security bank ATM mag withdraw

may ganito po bang mga pag kakataon na nagyayari? d ko pa kasi na try sa security bank thru egivecash nila eh. gcash lang ako parati, gusto ko sana etry kasi walang fee. kung gnyan mangyayari, maibabalik ba nila yung pera mo sa coins? yung hindi na despense? tapos gaano po katagl na resolba yun?

Sa mga egivecash problem na encounter ko, tumawag ako before lunch time, solve before 5 PM,. kapag medyo late kana sa banking hours nagreport like 1 PM onwards, next day na mareresolve yan. wag mo idadaan sa Chatbox ang problem mo sa egivecash, matagal ang reply. 1 hours every message. tawagan mo sa support cellphone number nila. mabilis ang solusyon nila, sabhin mo lang kailangan na kailngan mo yung pera.

or do both, I tried to call their cellular number everytime I encounter a problem but unfortunately most of the
time it's busy and I cannot connect to talk to them. As a busy person I would rather choose to just send them on chat
and I get used to already that problems are solve in 24 hours or less.