Post
Topic
Board Service Discussion
Re: my btc account not found in c-cex
by
Zadicar
on 04/07/2017, 10:33:51 UTC
hello!

I had an address for my btc account but I am not found yet the other addresses exist the problem is that I sent 0.004 btc to this address
So I filed this address in several faucets that cumulate the btc and which requires not to change address how to do
 Cry Cry Cry Cry Cry Cry Cry


I am not sure what you said clearly but after looking those screen shots i think you have sent btc to the older address you got from c-cex and you didn't get funds because address got expired before you have even sent to that address.
I think you should contact the support of c-cex and tell them what happened I think there's a 60% chance you will get your funds credited to your account.
This is what i suppose to day which he do already sent those bitcoin on older address but ive been using ccex in the past , your btc wallet wont change if you didnt remove or tend to change it maybe op do change that and forgot that one and instead of sending the bitcoin to the new wallet address he do send on the older one which wont really be credited on his account.