Quote from: Zadicar on July 04, 2017, 10:33:51 AM

Quote from: Roboabhishek on July 01, 2017, 05:46:29 PM

Quote from: racha2013 on July 01, 2017, 01:24:48 PM

hello!

I had an address for my btc account but I am not found yet the other addresses exist the problem is that I sent 0.004 btc to this address
So I filed this address in several faucets that cumulate the btc and which requires not to change address how to do

I am not sure what you said clearly but after looking those screen shots i think you have sent btc to the older address you got from c-cex and you didn't get funds because address got expired before you have even sent to that address.
I think you should contact the support of c-cex and tell them what happened I think there's a 60% chance you will get your funds credited to your account.

This is what i suppose to day which he do already sent those bitcoin on older address but ive been using ccex in the past , your btc wallet wont change if you didnt remove or tend to change it maybe op do change that and forgot that one and instead of sending the bitcoin to the new wallet address he do send on the older one which wont really be credited on his account.

C-CEX itself reset their BTC address due to some reason and it announce to their twitter official account. What I'm confused here is the timing of the deposit OP is sucks.
The only thing he can do is create a support ticket and I'm sure that C-CEX will accept this because their reset of BTC address is not announce officially on their site a week before it is done.