Quote from: mel2000 on May 02, 2013, 06:44:23 AM

Quote from: URSAY on May 01, 2013, 09:11:44 PM

Quote from: mel2000 on May 01, 2013, 09:10:44 PM

Quote from: Mandrik (BitInstant) on May 01, 2013, 02:19:20 PM

Quote from: mel2000 on May 01, 2013, 01:57:13 PM

Would a Bitinstant rep please take action on getting my refund? It's bad enough that my $2500 transaction on 04/20/13 (Order ID# cae140dd-5bd1-46e2-b392-51c5acbcac7a) wasn't automatically voided by exceeding the purchase limit, but I don't understand why it's taking Bitinstant so long to return my money. I've notified support both here and thru the Bitinstant contact support but no action has been taken to return my money or to give me an update on the status to correct the issue. I'm starting to feel worried.

Sorry for the delay with this one, mel2000. I can go ahead and push the funds through right now to the btc wallet you originally provided in your order. Just let me know if that's ok and I'll take care of this immediately.

Thanks for the intervention. Would it be possible to push tthe funds back to Dwolla?

We could potentially make changes to your order but it would further delay any resolution.

Thanks. But I don't understand how my cash can be pushed to a wallet that expects bitcoins.

We can't send cash to a bitcoin address but we can send bitcoins to a bitcoin address.