Quote from: budd23 on July 10, 2017, 01:19:46 PM

I made an order almost 2 weeks ago on June 27th and still haven't received a tracking number. I sent an inquiry by email last week and still have not received a response. Can anyone tell me how long it usually takes to receive your order? I thought ordering a server psu would be a good idea but 2 weeks with no response Huh

If you are in any hurry to get any hardware from them, which everybody are right now, you are out of luck. They may have good products but their customer service is terrible. I placed an order with them two weeks ago, which included 4 server PSUs. They all showed stock when I was ordering and I was OK to wait 4 processing days.

After a week of waiting, I tried contacting them, asking for order status, as they had taken money out of my account but did not update the status. Finally, last Friday they admitted they did not have enough cables to fulfill the order and suggested I find another source if I was in a hurry. This has cost me 2 weeks of down time for 10 GPUs. I wish I had sourced the PSUs from another company, there are alternatives in eBay, but I heard good things about them and I wanted to give them a try.

If you know ANYTHING about the market today, every single day you are not running your cards, you are losing quite a bit of money. Lesson learned, I've already cancelled my order with them last Friday and got regular PSUs from newegg, I can't afford my 10 1080Ti s standing idle anymore.

Other's experience might be different, but this is what I got from ordering with them. I hope you get order. (And those PSUs are still showing in stock, for which they dont have the cables for).

I guess I was lucky enough to get response, after my 100 messages/emails (dont try calling them they don't answer), however the response was just saying 'you need to be patient, cancel your order if you cant wait'. I do not want to wait, that why I ordered from your company which showed everything in stock...

My two cents.