Quote from: PacoPezetas on March 31, 2017, 04:56:19 PM

I'm having problems login in.

Is due to the TFA...

I need help, please help me

Quote from: minexl on July 11, 2017, 06:11:14 PM

Same problem, account locked after 2FA googleauth setup, OTPs just didn't worked during my next login. Looks like they have 3 different QR codes for login, transfers and withdrawals, I scaned all 3 QRs through my GoogleAuth app, but just 1 line was added in GoogleAuth app for TradeSatoshi and as I said before I locked my account trying to login.

Quote from: cvdesty on November 24, 2017, 03:01:29 AM

Quote from: almightyruler on November 23, 2017, 04:12:35 PM

I set up 2FA yesterday, confirmed it worked, now today it's not working. My account has been locked.

I'm assuming this issue is related to the alert about API keys changing and so it may be affecting others.

Or is it just me?...

Not only you. My account has also been locked, and I cannot access my coins.

Quote from: mejim on November 28, 2017, 02:53:46 AM

SCAM SCAM SCAM
same here 2fa locked and funds gone

Quote from: Supercoiner111 on November 28, 2017, 03:53:07 PM

Me too

They messed up the 2FA with the site upgrade and I am now locked out of my account! Please Tradesatoshi respond to our emails!

trade-sa-to-shi, when are you going to fix this issue with 2FA!? Why there are only 3 attempts, and such a very small time offset is allowed? You should increase these settings like in all others exchanges.

Quote

Dear User,
If you having a problem with 2FA verification we can disable it
you just need to CONFIRM that you want us to disable your 2FA CODE together with your details:
USERNAME:
EMAIL:
FULL NAME:
BIRTHDATE:
ADDRESS:
that should match to account registered in the site to proceed this request.
This procedure is to secure our user's account from the hacker.

This method of disabling 2FA is not secure because for many users this information can be found in public sources.