Quote from: pawel7777 on July 12, 2017, 09:12:47 AM

You're not the only one having an issue with stuck withdrawal and non-responsive customer service. Check the official thread, it's full of complaints:
https://bitcointalk.org/index.php?topic=420836.2280

Quote from: coinvest727 on July 12, 2017, 07:55:55 AM

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2. Thank you for getting in touch and apologies for the delay in responding.

Please note that withdrawal approvals often take up to 24hours, typically they're cleared much sooner. Unfortunately this wasn't the case here but I can confirm that your withdrawal is now complete.
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Bit confusing. They claim it's completed, but you're saying it's still pending and want to cancel it? Were they replying regarding the same withdrawal or different one?

It said the transaction is completed, but when I log in and check for the history, then It shows awaiting approval status.

Quote from: coinvest727 on July 12, 2017, 07:55:55 AM

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Can someone please help me with the resolving this problem? I was trying really hard to get a direct contact from poloniex, such as skype id or twitter, and phone number etc. but there is none that I can find.
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There's not much you can do. Just keep waiting and if no luck, keep submitting tickets, you can try and send them a pm on twitter (with your ticket number) but don't set your hopes too high, you'll likely be ignored.
https://twitter.com/poloniex

If everything fails, consider taking a legal actions.

thank you.