Quote from: NeuroticFish on July 13, 2017, 08:49:39 AM

Quote from: EstevanM on July 09, 2017, 05:34:16 PM

Quote from: NeuroticFish on July 06, 2017, 11:55:14 AM

Quote from: EstevanM on July 05, 2017, 05:06:22 PM

"I am very sorry but unfortunately there appears to have been a flag raised on the payment and under the advice of our card company, I have cancelled the order."

Wow

please let us know about the outcome / if you got your money back.
I know that this may take a while.

The purchase was cancelled on July 4th, MyChoice card sent me the money on July 7th. When I access the MyChoice card app the money is there, when I access the Wirex app the money is not there. So I don't know if MyChoice is going to talk to wirex about this or wirex will not recognize the money. I have no ideia what will happen if I try to withdraw/spend the money.

I wrote a question about your situation on Wirex' thread and I've got an interesting answer.
The "refund" should happen automatically and if it didn't, you have to get all the info from the merchant and fill a ticket.
The original / better explanation is here: https://bitcointalk.org/index.php?topic=1392468.msg20104562#msg20104562

Wow, thanks for that! I wasn't aware of a Wirex thread!
I sent them a request on the 10th of July and the replied me on 11th:
"Sorry for that, We have some temporary issues with unsynchronized card balance. Please recheck. Should be fixed. If not, please get back to me with screenshot."
I checked as soon as I saw the email and the money was there! Grin

One pound was missing, but I think it was the card monthly fee because it was exactly 1 month since I activated it. So everything is fine now!