Quote from: dtmcnamara on May 03, 2013, 04:18:19 PM

Quote from: howdoin on May 03, 2013, 03:52:36 PM

Well you guys are lucky because my emails asking for information and guarantees regarding orders have remained unanswered (asked them to confirm ship date, use of escrow, etc)... So it's a no go for me at this time, a legit company usually has no problem answering the questions I sent. I do import/export in my everyday job and deal with this type of purchases, all the companies I have worked for that did not simply and timely answer question such as the one I sent ended up being trouble (no deliveries, late deliveries, defective goods...) - thankfully in my business I deal with companies that are easily identifiable and recoup losses 99%of the time.... which would not be the case here.

I have gotten answers for every questions asked so far. I will say that it is taking MUCH longer for them to get back to me but generally less than 24 hours. Here are a few answers to questions I have gotten that may answer any questions others may have:

March 31st
Dear customer,

sorry, we only accept bitcoins as payment, also we can not take refunds. The reasons are written down.
We have explained, why we have putted our webpage so late online.

You can wait for the pictures or until may and order at this point.

With best regards,

Your CedarTec Team.

April 1st
Dear customer,

the units of the pre-order will be shiped from china, some of our employees will stay
there and control and test everything, before the units will be send.
Our company is located in Tripoli, Lebanon but we use Icelandic server because of
electricity problems in our city. The Icelandic server are solid and works the entire
time.
We can guarantee may 14th as shipment date because we are now at the last phase
in our production.
At shipment date we will be able to deliver every week 100 units,
orientated by order numbers. Until now we have #0074 pre-orders,
your number will be #0075-#0076-#0077. So your order will be delivered in the first
week.

We do not have any problem to answer all your questions. If you have any questions left,
just feel free to ask.

April 11th
Dear customer,

after now it will be possible to be on time.
If a delay should occur, it will be only some days.

Like we said, it is impossible to guarantee it to
100% and it would be wrong to do so, but we are doing our best
and working many hours to reach our goals.

April 15th
Dear customer,

we are on the last steps of
the optimizations, we need to
go sure that everything runs
stable over a long time period
before we start the mass production.

We will announce the mass production,
when it starts, but before we will release
a video of the working prototype.

The shipment date is still scheduled for
the 14th may.

April 26th
Dear customer,

currently the video is not
our number one priority,
please understand the delay.
Like promised we will upload
the video this week,
if there is no other possibility
we will capture it sunday.

More informations will be published
next week on our webpage.