Quote from: jack0m on July 19, 2017, 09:48:54 AM

Quote from: Almeida on July 19, 2017, 02:53:43 AM

Quote from: Sonm_Community on July 18, 2017, 11:48:32 PM

The way they are resolved is people were asked to email the bonus issues in. Support then reviewed the claims. They awarded bonuses to valid claims. They gave detailed explanations to people who were incorrectly claiming they were owed a bonus.

Are all the bonus issues resolved? No and they will like persist for a very long time as some people have still yet to submit their first email about a missing bonus.

So I was quiet as I promised, but this is just revolting.

This is simply not true!! I got no answer whatsoever about my bonus and exchange rate, even posting it publicly here so that anyone can actually verify it, don't even need to trust what I'm saying. There is no bigger proof than actual facts, you can't escape this and your other nickname tried to distort my message but failed.

You are yet to explain your criteria for bonus and exchange rates, no word anywhere, this is disrespectful and the community wont trust projects that lie to accommodate their failures, lack of transparency=you wont ever do anything in this space again.

Now maybe me, Jack0m and others are trolls just because we are complaining, right?

There is no success in this world without network effect. You guys screwed up and still refuse to make amends, you persist in creating an unfriendly and trust-lacking environment with your investors, this is why your token is being dumped and now there is not even anyone interested in buying it. Telegram or slack won't save you even if you ban all of those who dare to inquire you.

Repeating dozens of times a lie won't ever make it a truth. You didn't solve the issues, period. But worse, now you lie saying there were emails detailing why the claims didn't hold, incredible the audacity!! We don't need to do anything, you guys destroy your reputation alone. You won't sweep this under the carpet, I promise you that.

can't but agree 100%. Regarding the statement highlighted above, the only answer I got to the 5 emails I've been sending to bonus@sonm.io for more than one month, was one canned reply like "sorry for the delay, we will solve your issue asap", and then a deafening silence. There were no "detailed explanations" whatsoever.
Again, if they really want to show their good faith, they just need to post the criteria they've been using to calculate the bonus, so that everybody can check if they are flawed. The very first question is: where do they get the BTC price history from? As coinmarketcap doesn't seem to have history API, then some other reliable datasorce must be found.
If they refuse to do it openly, then the doubt remains as to whether they are not able to fix the issue or not willing at all to address it: I don't know which one is worse actually.

The same with me. A lot of people didn't receive the bonus. I sent 5 emails and nothing.

It's horrible. Angry