Quote from: scammedbybtce on July 24, 2017, 08:43:54 PM

my story:

I didn't access my btc-e account as well for over one year.

1. got asked by btc-e to provide transaction history - provided
2. got asked to create and verify my account with xbtce - account created, verification attempted
3. xbtce asks me for ID and proof of address - provided via upload
4. xbtce asks me for notary certified ID and proof of address as well as income statement from my employer as "proof of income" - provided
5. now after more than 10 days waiting after the last upload they ask me to send all the notary certified documents to a shady address in Malaysia:

"To complete verification of your account please send notarized copies by post to address
27.03, 27th floor, Menara TA One # 22 Jalan P Ramlee, Kuala Lumpur, Malaysia,
postal/zip code 50250
Contact person: Amnah Othman
+603 21 637777
fax + 603 21 633878"

so, I am fed up now after several months back and forth. I have offered them to contact me and to use other ways to 100% verify my identity. If any at all I get standard responses and long wait times before the next "idea" they come up with to keep me waiting to access my funds.

Anyone who already started legal or other significant actions besides filing the UK internet fraud form please pm me, so we can coordinate

My situation is pretty similar, except that I actually sent the documents to that address.

My account was verified after they received my physical copies notarized. And now, around just 2 days later after I contacted BTC-e telling them the "good" news, my account was reversed back to "Not Verified".

Their explanation?

"To complete verification of your account, please provide us with a notarized copy of a source of funds declaration equal to your deposit amount.

Thank you.

Best regards,
Support Team."

Can someone even try to explain to me what they're requesting here? I, honestly, don't know exactly what they're asking.