Quote from: HagssFIN on July 25, 2017, 03:05:57 PM

Quote from: gbBit on July 25, 2017, 01:59:00 PM

I was wondering how everyone else's T9 are doing? I have 4 and they were all working great until about 2 weeks ago when an IO board on one of them went out. Bitmain didn't reply to any of my support request until yesterday which was by surprise 181 days after shipping! Anyhow I asked if I can buy a new board off of them as I figured it would be faster than going through warranty anyhow and they said they're out of stock and will let me know when they'll come back into stock. Does anybody have a T9 which they're selling parts out of? If so I'll be willing to buy your IO board from you.

Technically, because you reported the fault before 180 days, you should still have the right for warranty.
You have no influence for they to answer late, so it is only right that you get your warranty repair.

Seams to be a policy to answer emails/tickets AFTER the warranty is out, saying "sorry, we can't help you".

It is annoying.