Quote from: mobnepal on July 25, 2017, 05:22:07 PM

-snip-

First of all, if you ever have any issues, it's better to contact ChipMixer support on chipmixer@protonmail.com

Now, they made a post explaining why this may have happened just two posts above yours.

Quote from: ChipMixer on July 25, 2017, 02:31:44 PM

First, due to unexpected amount of traffic, all prepared chips were withdrawn (there were not enough for this demand), which means that some of you may have received less chips and a voucher for a missing sum. If you are one of those, you can now use your voucher. Why is it bad? Because chips you will withdraw now will be created after deposit which is one of the reasons why ChipMixer gives more privacy than other mixers. In this case, due to traffic, we could not offer that to you.

Sad to hear that this happened and some people may have had a bad first experience with ChipMixer. But imagine being flooded by all the users of your old biggest competitor... Problems can happen.

Quote from: mobnepal on July 25, 2017, 05:22:07 PM

OP what details or proofs you needed I can provide and lets make that quick because my session might end in next 48 hours.

Even if they take some time to answer you and your session is close to expire (I doubt they will take that long), you can always extend your session while mixing.