Quote from: Gnosis7777 on July 25, 2017, 10:04:48 PM

Quote from: Genesis-Mining on July 25, 2017, 11:24:07 AM

Hello miners,

We have been experiencing some technical difficulties in the past few days. As a result user balances were not shown correctly and the functionality of the website has been reduced, including the login option.

This is representing a bigger challenge than expected, but our IT Team is currently working on solving the issues. This situation has also forced us to hold payouts since the last 20th of July, but they will be released to your wallets (or balance) as soon as the situation is stabilized. We expect to have everything solved (payouts included) during this week.

Also, we are getting lots of tickets due to this, so our response time may not be as quick as you are used to from us. We will handle all tickets of course.

We apologize for all this inconvenience, and thank you for your patience and understanding.

--

Your Genesis Mining Team

This doesn't sit right. Why don't you tell us exactly what 'technical difficulties' you are experiencing? Also, why are you still accepting payments for new contracts if your servers aren't working?

The real reason is that Genesis Mining has been hacked:

http://blog.genesis-mining.com/genesis-mining-service-update