Quote from: FLoving on July 29, 2017, 11:51:59 AM

Quote from: Apriand on July 28, 2017, 02:11:37 AM

Quote from: panjul07 on July 27, 2017, 01:25:45 PM

Quote from: Apriand on July 27, 2017, 09:19:25 AM

Almost same here, today i've made deposit 0.0504 BTC lose in slot game then i made second deposit with 0.0503 BTC and i can recover my lose. Then i'll made withdrawal 0.2 BTC, but an email coming ask to upload my ID, i wont do it because its only 0.2 BTC should not big amount for big site like oshi (although its big for me) and im playing this with bitcoin because bitcoin is anonymous.
Ive chatting with support team but their answer i must do that. until now my withdrawal still pending and i dont know will processed or not ( i hope it will, i'll update this post if my withdrawal processed)

Just suggestion, to ask ID should only happen for withdrawal with big amount like 10BTC or more and many small player like me will enjoy playing in this site.

This is kinda annoying, being asked to verify personal ID just for 0.2btc is not acceptable in this bitcoin gambling industry. They says :

Quote

As long as withdrawals are below a certain threshold as outlined by anti-money laundering legislation, typically somewhere around $1500 and above - and... There's nothing suspicious about their account, these people could carry on gambling on Oshi indefinitely

It is clear that your withdrawal is below $1500, so you should not be asked for ID verification unless they say that there is something suspicious with your account. Did they tell you the reason why they ask your ID?

No, they didnt tell me everything why i must do that. Try to contact support but i get same answer must follow the instruction in email. And also they ask me to upload utility bills for the last six months to verify my account, i dont know why thats needed.

Just stay calm! They are asking for it to make sure its you. You know too much fraud now a day. I dont think so you should hesitate to send them bills. But last 6 months bills should not be demanded. Couples of utility bills are sufficient to prove you identity. I hope soon your issue gets sorted out.

You are right. It's basically all about protecting customers and doing everything within the law (none of us wants to support terrorists or any other criminals).