Ticket ID: 16589
Hello,
is BCN wallet offline? why there is no warning?
Among all the exchanges you have the worst support ever, tickets just stay unresponded. and if something happens people lose their money without any help.
Hi there!
BCN deposits are temporarily shut down due to technical maintenance. It means that in case you still decide to send BCN to HitBTC now, your funds won't be lost. It just will take more time for your deposit to proceed. Please accept our apologies for this inconvenience.
As our support team reports, you've received their reply within 4 hours after creating a ticket. And we'll certainly do better.
HitBTC Team