Quote from: ranger1320 on August 03, 2017, 02:24:18 PM

I opened a support ticket about BCC/BCH and was first given copy pasta answer saying "read our latest press release". I demanded more information and threatened litigation if I was denied rightful access to my BCC/BCH as per their TOS section 18.

This ticket was promptly responded to with,

"We're sorry for the inconvenience, in case the tokens are credited they will be credited to all eligible customers at the same time.

Unfortunately we are not able to credit any at the moment and cannot guarantee they will be credited in the future.

Sincerely,
Poloniex Support Team"

Then my ticket declared resolved and deleted from freshdesk.

Their TOS does not block small claims court, which is where most US citizens with less than $10k in losses would be filing suit anyways. And by their own recently updated TOS, the tokens deposited to trade with are acknowledged by the user and the exchange as the user's properties, or the user is an authorized handler of said token properties.

By this standard, the BCC/BCH tokens are owned by the user who deposited BTC into their account and did not loan it out (i.e. used for normal market-limit and stop-limit as well as marginal collateral).

Now, I do understand the fledgling nature of BCC/BCH, and polo's potential reluctance to open trading pairs while the side-chain develops further; but fact of the matter is that the BCC/BCH tokens that polo currently hold are primarily the properties of their users, whom they are denying properly crediting to, AFTER a precedent setting action like the ETC accreditation when ETH hardforked.

This shit is a joke to win in small claims and then simply put liens on Tristan's property(s).

I am not an attorney and this is not legal advice. My discussion of litigation is currently pure speculation as I work to remove all my available assets off polo indefinitely.

At least you got a response from them. How many days did it take them to get back to you?