Quote from: generalt on August 05, 2017, 09:06:15 PM

So aside from Coinbase what do US based users use to convert to fiat?

There isn't a good one that I would trust with large transactions. I hate saying that. I've used Cryptsy, Xapo, Kraken, Poloniex. Even Bitfinex before they made really nervous. While I've never had problems with any of those. I've never given them the opportunity above 1-2 BTC at a time to make any problems. I would say trust your instincts but that hasn't gotten me very far with Coinbase lately.

Quote from: New2coin on August 05, 2017, 09:22:26 PM

Sounds like you're not telling the whole story. I haven't had any issues with coinbase and Dan is very quick to response when I contact him.

There isn't a whole lot else to tell. Other than at one point they told me it was a common bug that was occurring, and had me go through setting up margin trading on GDAX. They said the solution was to toggle the margin switch back and forth. I really didn't want to do it in the first place, but it didn't work. When they split everyone's wallet for GDAX, a lot of these types of problems started occurring. I totally understand they make a lot of money with Wells Fargo from it, but they're killing themselves with it as a reliable exchange. The best I can tell they've been buying into the sales pressure they monitor on Coinbase, on credit from Wells Fargo, and probably these "lost transactions" as well. At a minimum I would not do business with them again unless they separate the two ventures. Pumping a big fat blow up in your face bubble. If you have a Coinbase wallet, you also have a mirror GDAX wallet.

Type your response ABOVE THIS LINE to reply

Subject: Litecoin
AUG 14, 2017 | 12:36AM PDT
Skye replied:
Hi,

Thank you for contacting Coinbase Support. We sincerely apologize for not answering your inquiry in a reasonable amount of time.

If you are still experiencing this issue, simply reply to this email with screenshots of error messages or other relevant information that you think would help us solve and understand the issue, and we be happy to work on a resolution for you. If your issue has been resolved, no reply is needed.

Thank you for your patience during this time and for your continued support while we improve our service.

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JUL 30, 2017 | 12:08AM PDT

I've put in several support tickets since April regarding a Litecoin transfer which shows in my transaction history but doesn't allow me to access the Litecoin. I've been buying, and selling bitcoin on here for 4 years, and so I wanted to make sure you understand that in my opinion you have flushed your name straight into the garbage. If you cant handle basic transactions for customers, you shouldn't be messing with money. It's really that simple. It's not the margin switch, or my browser, somebody needs to look at the transaction.

TypeTimeAmount (LTC)Status
deposit
10:58:56 am - Apr 20, 2017 UTC
1.00000000Complete
Transfer ID: 64481032-c7a9-426d-ad14-9db0a33a7a06
Estimated Payout:
01:06:03 am - Jul 30, 2017 UTC
LTC transaction hash: 9a4458dbbb27a9f04b13023a9aef6220322a34f80aeb3c6bfba5200bd8c23b3b
JUL 04, 2017 | 09:42PM PDT

Yes hi I understand you're new to the issue. I had a Litecoin as in 1 LTC
which still shows under that transfer ID and transaction hash, but I am unable
move/buy/sell/trade with it. It was really a shame because this was a test
LTC that failed, and as a trader ended up moving hundreds of them with
other exchanges while this ticket has been open. You know it's been
averaging a month between responses for some time, and so I hope you can
understand why I have no faith in Coinbase anymore and why I share the
story with other traders.

Thanks,

MAY 26, 2017 | 07:26PM PDT
Dan replied:
Sorry for the very delayed response.

Im new to the team this week and only working on cases weve failed to respond in a timely manner on. Is this still an issue I can help you on?

APR 24, 2017 | 04:43AM PDT
The Litecoin I sent still shows under transactions but I can't do anything
with it.

Transfer ID: 64481032-c7a9-426d-ad14-9db0a33a7a06
LTC transaction hash: 9a4458dbbb27a9f04b13023a9aef62
20322a34f80aeb3c6bfba5200bd8c23b3b
APR 24, 2017 | 09:32PM PDT
Josie replied:
Hello and sorry for our delayed response.

If your issue has been resolved:
Please disregard this message.

If your issue has not been resolved:

Visit our Support Center for solutions to most problems
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If you require further assistance, please reply to this message with a note that you still need help.
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APR 20, 2017 | 05:48AM PDT
Original message

I sent 1.0 LTC, as a test which was confirmed by your email system, but it doesn't show up in my account. It was intended for GDAX. When you find it, can you also let me know if the address is good to send to in the future? Thank you, https://live.blockcypher.com/ltc/address/LRte1L2UuC49t6yeBmP5rsPkkixRnkVSWH/