Quote from: DuckDice.io on August 07, 2017, 09:24:33 AM

Quote from: BigBoy89 on August 06, 2017, 02:24:09 PM

Quote from: BTCevo on August 06, 2017, 01:53:40 PM

Quote from: BTCevo on August 05, 2017, 11:33:12 AM

First of all that man already accepted his inital balance before he claim bonus.

According to him, the receipt of 2 BTC did not resolve his case:

Quote from: Ozafejyw782 on July 26, 2017, 01:31:47 PM

I would like to share with you a part of my unfull refund.

The case is half resolved.

I can say may be at that time, duckdice not yet pay he full of 2 btc yet. But after that, I think this is already fix

Quote from: game-protect on August 05, 2017, 05:06:03 PM

Quote from: BTCevo on August 05, 2017, 11:33:12 AM

The second thing, that winning profit from your calculation, it is after he claimed the bonus, so if he cancelled the bonus no matter how much profit you got there, it will not be counted. This is pretty common thing on gambling

I personally can not see based on which laws winnings are invalid if you received a bonus on top of your deposit? According to this "logic", losses must be also invalid then.

However, this is not the point here, because the bonus canceling process is juridical not valid, as Ozafejw782 was animated to click the |Cancel Bonus| button based on the criminal offense of false representation.

Hence, he has the right to complete the wagering requirement and thereafter his expected balance is 8.76 BTC.

This is so ridiculous, he was the one who take this bonus yet to cancel it too. If I understand well the terms, no matter how much profit he get as long as he still not complete the wagering, I do not think it will be called as profit. Although he already make it half way or even 90% completed as long as it never hit 100% wagering, I can say you still do not get those profit. Every site will have this conditions as well

I believe it's both sides fault.

DuckDice.io - You need to make much more detailed explanation on how your bonus is functioning and how exactly you are counting wagers. With example on different % chance, what happens if you want to cancel, etc.

Player - when you accept a bonus, you need to understand and complain the bonus rules. You can't cancel it in the middle because you like your profit. Your profit is made with bonus funds.

As from our side we have cancelled bonuses for this period and reworking bonus rules and algorithm to make them crystal clear and avoid depo lost.

looking forward for the new bonus depo system. cant wait to try it out like the rest of regular players who are patiently waiting for it