You can use this form to escalate your support ticket: https://[Suspicious link removed]/forms/2VolutBY6HBGJRRA3
Thanks, but I do not need to scale the ticket. Since I was told they can not do anything about it.
It leaves a lot to be desired for Kraken support.
So, just lose $ 8,000
I called my bank to communicate with the Bank of Japan. I hope they can do something, everything depends on my bank and it should not be like this ...
If my bank does not do something, I will lose my money. I do not recommend Kraken to anyone.
Honestly, I really hope they can track the Swift transfer. If they do and Kraken refuses to credit it to your account, then it will be proven that Kraken is acting under bad faith.
For now, technically not everything is lost. However the price is increasing rapidly and you're missing out.