Re: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting
Hello,
Our Dev team along with Booming Games are working hard to resolve the issue as soon as possible.
No one is getting ripped off, we are noting down all the FJ usernames who have reported the crash.
Currently, we are discussing disabling Booming Games until the issue has been resolved. If it can not be resolved today, Booming Games will be unavailable until we have the fix.
Kindly, accept our apologies, this was something none of the sides noticed until players started to report.
We will update you by the end of the day.
Thank you for your patience and understanding, everyone.
Edit: Will get back to your affiliates/poker room questions after the mentioned issue with Booming Games has been resolved
Our Dev team along with Booming Games are working hard to resolve the issue as soon as possible.
No one is getting ripped off, we are noting down all the FJ usernames who have reported the crash.
Currently, we are discussing disabling Booming Games until the issue has been resolved. If it can not be resolved today, Booming Games will be unavailable until we have the fix.
Kindly, accept our apologies, this was something none of the sides noticed until players started to report.
We will update you by the end of the day.
Thank you for your patience and understanding, everyone.
Edit: Will get back to your affiliates/poker room questions after the mentioned issue with Booming Games has been resolved
Im assuming the Booming Games 75% deposit bonus wont be removed/expire until after these issues are resolved?
No, it won't, we are working on it.
Until then Booming Games are unavailable.
I am beyond disappointed with this site.
I was told I could now use the Booming Games balance on any other slots:
So I tired and nothing. I contacted live support and the same person (IVY) that responded to my ticket saying I could play any now said otherwise.
Then even claimed I was not affected by what happened :
had to point out that she even read my ticket and that she was the one who said I can paly any slots, at least she said I would be compensated/good offer for the mess:
This is the 2nd time I had trouble with support giving contradicting statements.
I really do hope I get the games I am owed and the offer I was told I should receive. As of right now Im just disappointed with all this as its my first time here.
This site CS agents are very poorly trained. As a whole this casino drags it feet when coming to issues. I for one have STOPPED depositing here!