Quote from: dustboy on August 10, 2017, 07:41:04 AM

Quote from: Lucky7btc on August 10, 2017, 07:05:40 AM

Go back and look at most of my posts on this thread. This casino has been nothing but problems after problems. They really do not care about its players...

If they really do not care about their players, logically they wont give any responses but in fact they give an answer as fast as they can and as I know they will always fix any issues.

I am so but they do not respond as fast as they can and they didnt fix any issues.

Heres a timeline of what just happened this week up to today:

They advertised heavily for Booming Games and offers 75% bonus.

I was enticed by this off and deposited and lost my real balance so ended with the 75% bonus which was .038~

I played Booming Games and got free spins on a game but it froze/crashed and wouldn't load after that.

I reported the issue immediately on live support; they responded that was previously known and reported by plenty.
So I asked why they have not made an announcement about it and disabled the games;to which they didnt respond.
Then I was told it would be fixed soon and that any free spins or bonuses won on Booming Games (as the bonus is limited to only Booming Games) would be credited after they fix the well known issue.

So I ended with:
ene Wishes .3MBTC Free spins
Cherry Bomb Deluxe .3MBTC Free spins cherry wild
Santas Kiss .3MBTC
Legend of Qu Yuan .6MBTC bet free spins
Booming Gold .2MBTC free spins
Cold cash .4mbtc Free spins

And remaining bonus balance of .028~ and 12% of wager requirements.

We were then assured that we would receive the bonuses/free spins won before the games crashed + compensation to make up for the trouble (more like bait).

A few days later they emailed they had a "solution" which was simply resetting the bonus balance + offering either

20% extra bonus balance OR 25 free spins on the worse Pragmatic Games available at MINIMUM bet.

So they went baited players, went back on their promises assuring we would get the free spins/bonuses won, and then simply resetting bonus balance+wager requirements amounted along with a "compensation" that is obviously not fair.

With the bet amounts I won on each of the games I listed above; chances are I would've made a decent win with those 60 free spins.

But no; they wouldnt fix anything and I had to go with their only offer.

I then won around 7 mbtc on the 25 free spins that were "compensation" for the trouble HA! Guess what? it didnt credit and I had to bug em about it to get it.

So its clear how this casino functions; by bait and switch and ripping of users. Have you even read whats been happening? Its all on the thread; they went back on their promises and it was simply bait from the start.