You can use this form to escalate your support ticket: https://[Suspicious link removed]/forms/2VolutBY6HBGJRRA3
Thanks, but I do not need to scale the ticket. Since I was told they can not do anything about it.
It leaves a lot to be desired for Kraken support.
So, just lose $ 8,000
I called my bank to communicate with the Bank of Japan. I hope they can do something, everything depends on my bank and it should not be like this ...
If my bank does not do something, I will lose my money. I do not recommend Kraken to anyone.
Your bank will be the one to do this even, me too I made a transfer left my account but did not arrive at the destination you dont go to the receiver to complain since you trust them to always be truthful when they tell you. I did this and the money was reversed within 24 hours because they are the one who will know whether it delivers there or to another account but the onus is your bank. I hope its not too late and do well to update in case you get it resolved.
I communicated with the bank and they said that the transfer was done normally, without problems.
I was told that I can request a transfer status for a fee of $ 25.
Obviously I told them if I wanted the status.
Then they responded by email, who are processing the request. So I guess Monday or Tuesday send me the transfer status by email.
When I receive the status, I will inform you about it.