has anyone got any response back from Canaan? Their last answer to my ticket was 3 days ago, no feedback anymore since then
I just got a message back after a week of waiting with an address and exchange rate which was very close to the coinbase exchange rate. So happy the exchange rate was fair, but not so happy about the time it took. I hope they get my shipment out today 
We need more competition in the miner hardware space. I put in an order of $9k but it looks like they are not interested. They are refusing now bank transfers and want me to pay with BTC which makes no sense if like me you are buying on a company and need to deduct the hardware as an expense. First they only accepted bank transfer and no BTC and now its BTC only and no bank transfer (unless you order 60 at a time). Their whole online sales process is in fact manual, some guy needs to review the orders and provide BTC or bank account information MANUALLY for each sale. They should use some of that $43 million investment money they raised in a programmer who can code a decent checkout backend, a problem that was solved with online sales 25 years ago ....
I don't understand the issue with expensing the price of the miners if they give you an invoice which lists the price in USD. It should be very straight forward.