I placed my order one week ago and I have just asked when they are going to ship the package. They responded immediately saying that it will be shipped tomorrow.
I've ordered from them three times already and everything was fine.
You're talking about
https://www.amsterdamgold.com right? Because I still haven't heard anything back from Bitgild and I've waited for weeks at this point. My order has been stuck in processing for almost a month now.
I'm sorry to tell you, but I'm talking about Bitgild. They've kept their word and they've sent me shipping information with a valid UPS tracking number today.
If you paid using Bitcoin too, has the transaction been confirmed at least 6 times?
It has 3831 confirmations, I sent them the money almost a month ago, BitPay also confirmed this. It's seems I'm being selectively scammed, my order has been stuck as processing for almost a month. Bitgild support is not responding to my messages. By the way, what e-mail address did you use to contact them? I've tried
info@bitgild.com and
support@bitgild.com without any success. I even tried the domain registrants e-mail. Nothing.