Quote from: kryptopojken on August 20, 2017, 07:07:14 PM

Quote from: jackg on August 20, 2017, 12:17:36 PM

Quote from: kryptopojken on August 20, 2017, 06:20:46 AM

Quote from: jackg on August 19, 2017, 05:27:17 PM

Quote from: kryptopojken on August 19, 2017, 10:56:07 AM

I have a wallet file, that is protected by Trezor. However, after an update (which resulted in a split to 2 wallet files) I get "Unexpected magic characters" everytime I open the wallet in Electrum. When trying to send the funds to another wallet I get:

Electrum cannot pair with your TREZOR.

Before you request bitcoins to be sent to addresses in this wallet, ensure you can pair with your device, or that you have its seed (and passphrase, if any). Otherwise all bitcoins you receive will be unspendable.

Would appreciate any help! I use the newest Electrum wallet on OSX

Is your trezor wallet the latest version?
Do you have a backup of your wallet when there was just one wallet file (not the files that split). I don't know how they can split as they both use HD wallets so splitting the files would do nothing.

If not, and you have the seed, try restarting on a new paring if you haven't already.

IF you have the seed, resetting both files could get your one wallet file back and produce the one HD walet that is needed instead of having two HD wallets under what I assume is the same seed (unless both have different seeds)?

First off, thanks so much for your responses!

I have a brand new Trezor here, what do u suggest I do? Just reset it with my seed and then connect to Electrum?

It's the previous version of trezor wallet (the update just came out a few days ago so it's irrelevant)
I don't have the one wallet backup file, and I don't really see why wiping the trezor would help? please advise

Try to do it. You should be able to recover it from your seed anyway.
Unless you know the format of the seed and can import it into a wallet on your computer and get the coins out so you can troubleshoot the trezor without risk of losing your funds.

It's BIP39 so look for BitcoinJ on this forum and put it on a USB stick with the seed in just so you know the seed was definitely copied correctly in case it was copied wrong.

I'm not particularly sure why it would make two wallet files as they're either different wallets or they both share a seed, either way, it seems a little odd.