Quote from: gembira on August 23, 2017, 02:31:01 PM

Which country your team? And where your company based? (country). You have name and geografical adress of your company?

Hello gembira, thanks for your question!

At the moment, the development team is located in Lithuania, which is well-known for it's talents in software development and successful ICOs (Edgeless, Mysterium Network). We are doing all the right steps to move the business operations to Singapore for it's great environment for Ethereum and fintech startups and for Singapore's great location for our go-to market - China.

Our company, on the other hand, is registered in Zug, Switzerland.

Regards,
Monetha Team

Quote from: KS03 on August 23, 2017, 02:13:41 PM

So your going to take legal action against every fraudster out there when there is a bad transaction due to scamming? Your lawyer bills are going to be insane.

Hello KS03, thanks for your question!

We will take every step necessary to stop any fraud activity, but that doesn't necessarily include a lawsuit (it may include reporting him to the bank, so they charge him the amount of money he scammed, etc.).

As far as our payment protection goes, there are four aspects that we plan to implement:
A: There will be a chargeback pool in case of emergency issues, so that we can issue a refund to the buyer.
B: Every merchant will be registered with us as a legal entity. In case of any fraudulent activities - we will have all the details of the company, and will be able to take legal action if need be.
C: Thats where DTRS comes to help - if a merchant has been in business for couple of years, trying to gain his reputation, it simply wouldnt make sense for him to lose the large amount of positive reviews to save money by not issueing a refund.
D : Were preparing for this by prototyping and strategising an inclusion of an algorithm that would recognise and red flag an unusual behaviour from the merchant and the client. The solution might pivot as we will collect a significant amount of real data, because we need real data to be able to find the best solution to prevent scammers.

Regards,
Monetha Team